Designed to empower GTM teams.
Built for rapid and continuous product and service enhancement.

Eliminate guesswork, reduce launch delays, and accelerate your company's growth by keeping your go-to-market strategies and tactics aligned with real-world buyer needs and expectations.

Democratize cybersecurity customer research

Real people. Streamlined processes. One platform. For your entire organization.

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Unlimited seats
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Flexible credit banks
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Email automation
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Customer research playbooks
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Diverse expert directory
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Audience search and filter
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Synced expert calendars
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Done-for-you incentive distribution
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Recordings and transcripts
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Distilled actionable insights and reports
View All Features
Background Wave
Product Marketer

How it Works

1. Find a Cybersecurity Expert

Target cybersecurity professionals who precisely match your customer criteria. Segment audiences by their role, industry, product experience.

2. Set Your Objectives

Set clear interview goals and pinpoint the specific insights you need in our short research brief, such as pain points, product evaluation, or messaging and positioning feedback and more.

3. Book a 60-Minute Video Call

Our platform automatically books feedback sessions for you and your team, managing rescheduling and reminders to remove the need for manual coordination.

4. Meet, Chat, and Solve Problems Together

Use our customer research playbooks we provide you to make your qualitative interviews more engaging, efficient, and effective. Learn to actively listen and probe for deeper insights.

5. Get Distilled Insights in One Centralized Repository

Review your calls, transcriptions, and call summaries to find common themes, patterns, and actionable insights our platform distills for you based on your objectives.

6. Apply Findings to Your Business

Share actionable recommendations with your team and stakeholders and integrate findings into your product, marketing, or sales strategy.

Let's Talk

CyberSynapse Platform Features

Flexible Credit Banks

Scale your research with credits that adapt to your needs.

Unlimited Seats

Collaborate freely with unlimited team members at no extra cost.

Email Automation

Pre-built outreach and follow-ups to streamline expert engagement.

Research Playbooks

Use customer research playbooks to enhance your interviews.

Expert Directory

Access cybersecurity professionals across various domains and roles.

Audience Search and Filter

Quickly find experts who match your specific research needs.

Synced Expert Calendars

Book interviews with automatically synced expert calendars.

Secure In-Browser Video Calls

Join secure, browser-based calls. No additional software needed.

Dashboard to Manage Sessions

View, manage and track interviews and assets from one dashboard.

Incentive Distribution

Expert onboarding and payments for you handled for you.

Recordings and Transcripts

Access full recordings and detailed transcripts of all your interviews.

Distilled Insights and Reports

Get summaries and custom reports to turn data into strategic actions.

View Pricing

Subscribe to The Cyber Brain - our customer research community - for free!

Access the richest qualitative customer research resources and insights you'll find in the cybersecurity space.